AWARDS
Why do you need IT support and maintenance for your project?
Minimizing Downtime
Address downtime issues through proactive monitoring and maintenance services. Our team ensures enhanced system performance, minimizing disruptions and boosting productivity.
Scalability and Expansion
Enable seamless scalability to accommodate evolving requirements, confidently expanding your IT infrastructure with tailored solutions.
Legacy System Preservation
Maintain the functionality and value of legacy systems with our expert support and modernization services.
Regulatory Compliance
Stay effortlessly compliant with industry standards through our compliance consulting and audit services.
Security Threat Mitigation
Mitigate security risks with comprehensive assessments and proactive measures. Our team effectively safeguards your data and systems against threats and breaches.
Improved Workflow Efficiency
Optimize workflows to improve collaboration and productivity within your organization. We streamline processes and integration for enhanced efficiency.
Data on Matrix: Transforming Possibilities into Realities.
Steering your Business to Digital Success
Let’s Start With Us15+
Years of driving growth
1000+
Forward thinking experts
500+
Digital Projects Delivered
25+
Industries we served
98 %
Customer Satisfaction
Enhance Your Business IT Operations with Custom Maintenance
Guard Your Tech Infrastructure
Take care of every aspect of your IT infrastructure
Assessment and Formalization
Commence with an assessment to pinpoint IT system issues and gaps. Utilize this assessment as the foundation for a formal agreement delineating the scope of support and maintenance services.
01/10
Monitoring and Incident Detection
Implement continuous system monitoring to track real-time performance and security. Log incidents, prioritize them based on severity, and evaluate their impact on operations.
02/10
Issue Resolution
Promptly address and resolve issues, encompassing updates application, hardware replacement, and thorough troubleshooting to uphold system health.
03/10
Documentation and Reporting
Maintain comprehensive records of issues, resolutions, and system modifications. Furnish regular client reports detailing system performance and compliance status.
04/10
Preventive Maintenance & Security Measures
Proactively execute preventive tasks such as updates and security assessments. Apply robust security measures, including patch management and threat monitoring.
05/10
Backup, Disaster Recovery & Capacity Planning
Regularly test data backups and disaster recovery plans. Monitor resource usage and strategize capacity upgrades to accommodate business growth.
06/10
Vendor and Contract Oversight
Effectively manage vendor relationships and ensure contract compliance to sustain a consistent supply of goods and services.
07/10
Client Communication and Training
Maintain transparent communication with clients, keeping them abreast and involving them in decision-making. Provide client personnel with training for proficient system use and maintenance.
08/10
Compliance & Performance Optimization
Ensure IT systems adhere to industry regulations and standards. Continuously optimize system performance to enhance efficiency.
09/10
Disposal and Evaluation
Safely retire outdated hardware and software assets. Regularly assess the maintenance process to identify enhancements, ensuring continual system optimization and support service improvement.
10/10
IT support & maintenance services for seamless operations
Our Impactful Success Stories
Redesigned
Frontend to Enhanced Global UX
50%
Increase page load speed
10M+
Increase page load speed
Biiview represents a groundbreaking leap forward in the realm of artificial intelligence, revolutionizing how we perceive and interact with data. By harnessing the power of cutting-edge machine learning algorithms, Biiview transcends traditional data analysis methods, offering dynamic insights and predictive capabilities at an unprecedented level of sophistication.
Redesigned
TYPE MY KNIFE
50%
Increase page load speed
10M+
Increase page load speed
Type My Knife is an online web portal-based e-commerce platform developed by DataOnMatrix Solutions for our Germany-based client. The website facilitates the online order processing and selling of the customized knives of various kinds offered by our client.
Redesigned
PARAMOUNT
50%
Increase page load speed
10M+
Increase page load speed
Online Car Rental (Paramount Luxury Car Hire) is an online luxury vehicle booking web application that allows visitors to book super luxury cars for parties, weddings, and other events. Our client possesses a gigantic fleet of luxury rental cars and to facilitate him with his rental services,
Redesigned
NIGHTMARE
50%
Increase page load speed
10M+
Increase page load speed
Nightmare is a crypto-yielding farm developed on the Binance blockchain. It is the platform that can be used for farming, swapping, pools, and lottery all in one place. It does possess sheer quality and similar functionality in comparison to similar famous products/platforms like PanCakesSwap, AnySwap, BakerySwap, and UniSwap, etc.
Redesigned
Elixyr
50%
Increase page load speed
10M+
Increase page load speed
Defi Saver (Elixyr) a one-stop management solution decentralized finance protocols, developed by DataOnMatrix for an international client that enables to connect their various crypto wallets and access them with ease and flexibility. It possesses the same stupendous ability as other famous dashboards for decentralized finance management in the crypto world including Defi Saver, Defi Pulse, etc.
Recent Awards And Certifications
We take pride in our global recognition for software excellence. These accreditations validate our Expertise, Commitment and Value.
Ready To Supercharge Your Business?
Let us help you innovate faster and achieve efficient business growth and multiply the return on your investment. We would like to know more about your request.
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Frequently Asked Questions
IT Support and Maintenance involve the proactive management and upkeep of an organization's IT infrastructure. This includes tasks such as monitoring, issue resolution, security updates, and preventive maintenance aimed at ensuring the reliability and security of IT systems.
IT Support and Maintenance are vital for preventing downtime, safeguarding against security threats, and optimizing IT systems. Regular maintenance ensures that your technology functions smoothly, minimizing disruptions and safeguarding your data.
We offer a comprehensive array of support services, including 24/7 system monitoring, issue resolution, preventive maintenance, security management, backup and disaster recovery, and more. Our services are tailored to address your specific IT needs.
We take a proactive approach to security management. Our team promptly applies security patches, conducts regular vulnerability assessments, and utilizes threat monitoring to shield your systems from security threats and breaches.
Preventive maintenance includes tasks such as software updates, hardware inspections, performance optimization, and regular system assessments. These tasks aim to prevent future issues and ensure the longevity of your IT infrastructure.
Yes, we provide both remote and on-site support. Depending on the issue's nature, our team can offer assistance remotely or dispatch technicians for on-site troubleshooting and resolution.
The frequency of preventive maintenance depends on your specific IT environment and usage. We'll collaborate with you to establish a schedule that aligns with your business needs, ensuring optimal system performance.
Certainly, we offer compliance consulting and audit services to help align your IT environment with industry regulations and standards. We'll aid in ensuring that your systems meet compliance requirements.
We maintain transparent communication with clients through regular reporting. Our reports include system performance metrics, issue resolutions, and compliance status, ensuring you're informed of progress.
Our support team is readily available to assist you. You can reach out to us via phone, email, or our support portal, and we'll promptly address your inquiries or concerns.